Shipping Policy
Shipping Policy – Molaix Creations
At Molaix Creations, we are committed to delivering your custom products quickly, safely, and reliably.
📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped according to the shipping method selected at checkout.
Please note: As a custom print business, some items may require additional production time during peak seasons.
🚚 Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options within the United States:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day (available in select locations)
Delivery delays may occasionally occur due to high order volume, holidays, weather conditions, or carrier-related issues beyond our control.
📍 Shipping Locations
We currently ship to all addresses within the United States.
For international shipping inquiries, please contact us at:
📧 sales@molaix.com
📬 Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information typically becomes active within 24 hours.
📦 Lost or Stolen Packages
Molaix Creations is not responsible for lost or stolen packages that have been marked as delivered by the carrier. If your package is missing after delivery confirmation, please contact the shipping carrier directly. You may also reach out to us at sales@molaix.com for assistance.
🏠 Home-Based Business Fulfillment
Molaix LLC operates as an online-only, home-based business. All products are produced and shipped from our private fulfillment partners or studio. We do not offer in-person pickup or local delivery.
❌ Incorrect Shipping Information
Please ensure all shipping information is entered correctly at checkout. We are not responsible for delays, returned packages, or lost shipments due to incorrect or incomplete addresses.
❓ Questions
If you have any questions regarding shipping, please contact us at:
📧 sales@molaix.com
We’re happy to assist you!