Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following options:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day (available in select areas)
Please note: Delivery delays can occasionally occur due to high order volume, holidays, or carrier issues beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. The tracking number will be active within 24 hours.
Shipping Locations
We currently ship to all addresses within the United States. If you're outside the U.S. and would like to place an order, please contact us directly at info@molaix.com.
Lost or Stolen Packages
We are not responsible for lost or stolen packages that have been confirmed delivered by the carrier. If you believe your package is missing, please contact the shipping carrier or email us at info@molaix.com.
Incorrect Shipping Information
Please make sure your address is entered correctly at checkout. We are not responsible for delayed or returned shipments due to incorrect addresses.
Questions?
If you have any questions about your shipment, email us at info@molaix.com. and we’ll be happy to help.