Privacy Policy
Last updated: August 16, 2026
At Molaix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit molaix.com, make a purchase, contact us, or otherwise interact with our store.
1. Information We Collect
When you visit or use our website, we may automatically collect certain information, including:
-
IP address
-
Browser and device information
-
Referring website or URL
-
Pages viewed and interactions with our website
-
Cookie and similar technology information
When you place or attempt to place an order, create an account, sign up for communications, or contact us, we may collect information such as:
-
Name
-
Email address
-
Phone number
-
Billing address
-
Shipping address
-
Order and purchase information
-
Payment and transaction information
-
Communications you send to us
Payment information may be processed securely by our payment providers rather than stored directly by Molaix.
2. How We Use Your Information
We may use your information to:
-
Process, fulfill, and deliver your orders
-
Process payments
-
Provide order confirmations and tracking information
-
Communicate with you about your orders
-
Provide customer service
-
Process returns, refunds, or exchanges
-
Improve and optimize our website and products
-
Detect and prevent fraud or misuse
-
Send marketing and promotional communications when permitted
-
Measure the effectiveness of our marketing
-
Comply with applicable legal obligations
You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in those communications.
3. How We Share Information
We may share personal information with trusted service providers when necessary to operate our business and provide our services.
These may include:
-
Shopify, our e-commerce platform provider
-
Payment processors
-
Shipping carriers
-
Product suppliers and fulfillment partners
-
Email and marketing service providers, such as Klaviyo
-
Website analytics and advertising providers
-
Customer-service and technology providers
Because Molaix works with multiple suppliers and fulfillment partners, certain order informationâincluding your name, shipping address, and products orderedâmay be provided to the partner responsible for producing and shipping your order.
We only provide information reasonably necessary for these providers to perform their services.
Molaix does not sell your personal information for money.
4. Cookies & Tracking Technologies
Molaix and our service providers may use cookies, pixels, and similar technologies to operate our website, remember preferences, understand how visitors use our store, improve performance, and measure marketing effectiveness.
You may be able to manage or disable cookies through your browser or available website privacy controls.
Disabling certain cookies may affect some website features.
5. Advertising & Analytics
We may use analytics and advertising services to understand website activity and improve our advertising.
Depending on applicable privacy laws, certain advertising or data-sharing activities may be considered "sharing," "targeted advertising," or a "sale" of personal information even when no money is exchanged.
Where required by law, customers may have the right to opt out of certain uses of their information.
6. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
-
Request access to personal information we maintain about you
-
Request correction of inaccurate information
-
Request deletion of certain personal information
-
Request a copy of certain personal information
-
Opt out of certain marketing communications
-
Opt out of certain targeted advertising or sharing where applicable
We may need to verify your identity before completing certain privacy requests.
To submit a privacy request, contact us at sales@molaix.com.
7. Data Security
We use reasonable administrative and technical measures designed to protect personal information.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
9. Children's Privacy
Our website and services are not intended to collect personal information directly from children.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review and address the situation.
10. Third-Party Links
Our website may contain links to websites or services operated by third parties.
Molaix is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal requirements.
When we update this policy, we will revise the "Last updated" date at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:
Molaix
Email: sales@molaix.com
Website: molaix.com
FAITH ROOTED. PURPOSE DRIVEN.
Molaix
Email: sales@molaix.com
Website: molaix.com